Terms of Use

If you do not agree, do not use the service.

For questions, contact [email protected] or [email protected].

Grid Pay helps users access solar energy credits and apply those credits toward KSEB electricity bill payments. The app may let you verify your phone number, add KSEB consumer numbers, view bills, estimate solar access, track credits, make or record payments, and view transaction history.

Grid Pay is not KSEB and is not presented as an official KSEB app. KSEB bill data, consumer account status, due dates, charges, and payment acceptance may depend on KSEB systems and other third-party providers.

You may use Grid Pay only if you are legally capable of entering into a binding agreement and using payment-related services in your jurisdiction. You are responsible for ensuring that your use of Grid Pay complies with applicable laws.

You may need to verify your phone number using an OTP or other authentication method. You agree to provide accurate and current information and to keep your account access secure.

You are responsible for all activity under your account, including activity by anyone who has access to your device, phone number, OTPs, or account credentials. Do not share OTPs or security credentials with anyone.

You may add one or more KSEB consumer numbers to Grid Pay. You represent that you are authorized to access and use any consumer number or electricity account information you add.

Bill amounts, due dates, units consumed, account status, and other bill details may be fetched, estimated, cached, or displayed based on available information. You remain responsible for checking official KSEB records and paying bills on time.

Grid Pay may calculate solar access size, solar access cost, monthly credit estimates, units generated, credit validity, and bill offset estimates based on information such as your average bill amount and Grid Pay's calculation assumptions.

Solar credit estimates are informational and may not be guaranteed. Actual credits, savings, bill offsets, costs, timelines, eligibility, and availability may vary based on plan terms, energy generation, utility rules, operational conditions, taxes, fees, and other factors.

Grid Pay may allow you to pay or record electricity bills using available solar credits and, where applicable, an additional cash amount. You authorize us and our service providers to process, record, and display payment and transaction information needed to complete the service.

You are responsible for reviewing payment details before confirming a transaction. Payments may be subject to processing delays, failures, reversals, third-party provider terms, banking network rules, utility posting timelines, and applicable fees.

Unless required by law or stated in a specific offer or plan, fees and payments may be non-refundable once a service has been provided, credits have been allocated, or a payment has been submitted for processing.

We aim to keep Grid Pay reliable, but we do not guarantee uninterrupted, error-free, or real-time availability. Features may be changed, suspended, limited, or discontinued at any time.

The app may sometimes display delayed, cached, estimated, demo, or unavailable information, especially when third-party systems are unavailable.

You agree not to:

• Use Grid Pay for unlawful, fraudulent, misleading, or unauthorized activity.
• Add KSEB consumer numbers or account information you are not authorized to use.
• Interfere with, reverse engineer, overload, scrape, or disrupt the service.
• Attempt to bypass security, authentication, limits, or payment controls.
• Upload or transmit malware, abusive content, or harmful code.
• Misrepresent your identity, payment authority, electricity account, or eligibility.

Grid Pay may rely on or link to third-party services, including utility systems, payment processors, messaging providers, app stores, and hosting providers. We are not responsible for third-party services, their availability, their content, or their terms and policies.

Grid Pay, including its name, branding, app design, software, text, graphics, and other content, is owned by Grid Pay or its licensors and is protected by applicable intellectual property laws.

You may use Grid Pay only for your personal or authorized business use as permitted by these Terms. You may not copy, modify, distribute, sell, lease, or create derivative works from Grid Pay except as allowed by law or with our written permission.

Our Privacy Policy explains how we collect and use information. By using Grid Pay, you also agree to the Privacy Policy available at https://gridpay.energy/privacy.

Grid Pay is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and error-free operation.

We do not guarantee any specific savings, credit amount, energy generation, payment posting time, or bill outcome.

To the maximum extent permitted by law, Grid Pay and its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost savings, lost data, service interruption, payment delays, or third-party failures.

Our total liability for any claim related to Grid Pay will be limited to the amount you paid to Grid Pay for the specific service giving rise to the claim, unless applicable law requires otherwise.

We may suspend, restrict, or terminate access to Grid Pay if we believe you violated these Terms, created risk, provided inaccurate information, engaged in suspicious activity, or if required by law or a service provider.

You may stop using Grid Pay at any time. Some records may be retained as required for legal, accounting, fraud-prevention, dispute-resolution, or operational purposes.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify users, such as updating this page, changing the "Last updated" date, or providing in-app notice. Continued use of Grid Pay after changes means you accept the updated Terms.

Grid Pay
Email: [email protected]
Support: [email protected]
Website: https://gridpay.energy